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FAQs

General Inquiry:

Where will the event take place?
The event will take place at Los Angeles Sheraton Gateway Hotel. The address is 6101 W Century Blvd, Los Angeles, CA 90045.

When will the event take place?
The event will take place Thursday, May 24 through Sunday, May 27, 2018.

What is the conference schedule?
Programming track schedule information can be found here.

Registration:
How can I register for ISDC® 2018?
You can register online by filling out this form here.

How much is registration for ISDC® 2018?

We have both full conference and daily rates available.
For details see the Registration Summary page.

 You can also register onsite starting on Wednesday, May 24, but it will be more expensive.
Plus some meal events and tours may be sold out or cut off by then. 

When can I sign up for meals and do you offer Kosher or vegetarian dishes?
Every effort will be made to accommodate the following: Kosher, vegetarian, vegan, and allergy-free meal requests. However, we cannot guarantee that all situations can be accommodated. There are no refunds for meals and no substitutions after the meal ordering cut-off date (anticipated to be the morning of May 20, 2018).

When can I sign up for meals?
Meals can be purchased online separately or during registration starting in April.
There are no refunds for meals and no substitutions after the meal
ordering cut-off date (anticipated to be the morning of May 20, 2018).
Onsite sales of meal events will be extremely limited — and more expensive.

Do you offer Kosher or vegetarian dishes?
There is a vegetarian option for each meal event.
Every effort will be made to accommodate the Kosher, vegan, and allergy-free meal requests.
However, we cannot guarantee that all situations can be accommodated.

 

What forms of payment can I use to register for ISDC?
The following payment methods are accepted:
Online Registration: VISA, MasterCard, Discover, and American Express via PayPal or cash (no checks).
By Mail: Bank checks, certified checks, and money orders drawn on U.S. banks. Please use certified or registered mail when mailing your payment.

Will I receive my badge prior to ISDC®?
No, all pre-registered attendees can pick up their badges at the Registration Desk on-site at the hotel during regular conference operation hours.

What do I need to prove that I have already registered?
An email confirmation will be sent upon completing the registration process. Save this email and/or print it. This will be shown to the Registration Desk.

What is your cancellation policy? 
Cancellations must be submitted in writing by email, mail, phone or fax. Please allow 4 to 6 weeks for processing.
Before May 1: Full refund
Between May 1 and May 17: 50% refund (partial)
After May 17: No refund.

When and where does registration open onsite?
Registration will open at the Los Angeles Sheraton Gateway Hotel at 8:00 am on Thursday, May 24. Pre-registered guests will be able to pick up their badges and registration materials on Wednesday evening if they arrive early.

When can I sign up for meals and do you offer Kosher or vegetarian dishes?
Every effort will be made to accommodate the following: Kosher, vegetarian, vegan, and allergy-free meal requests. However, we cannot guarantee that all situations can be accommodated. There are no refunds for meals and no substitutions after the meal ordering cut-off date (anticipated to be the morning of May 20, 2018).

Exhibits and Sponsorships

On which days will the Exhibit Hall be open?
The Exhibit area will be open for set-up after 2:00 p.m. on Wednesday, May 23 and at 8:00 am on Thursday, May 26 and all Exhibits must be removed by 6:00 pm on Monday, May 28. Exhibit hours will be Thursday through Sunday from 9:00 a.m. to 6:00 p.m. Thursday through Sunday there will be an open reception from 6:00 p.m. – 7:00 pm

I’m interested in Exhibiting, Sponsoring and/or Advertising at the ISDC. Who do I contact?

To become a conference sponsor, please download the Sponsorship Package for more information and/or email ISDC.Sponsors@nss.org.
If you are interested in Exhibiting, please download the Exhibitors Agreement for pricing and other information. Please contact the Exhibit Coordinator for any additional information or questions about exhibiting.

Hotels

What is the official ISDC® 2018 Hotel?
NSS has negotiated a special rate at Sheraton Gateway LAX.

How can I make hotel reservations for ISDC® 2018?
You can book your hotel reservations online

Call for Abstracts and Requests for Presentations

Is ISDC® 2018 accepting abstracts and requests to present?
Yes. Please submit all abstracts and requests to present to the ISDC Programming Chair.

 

CLICK HERE FOR CALL FOR ABSTRACTS

Call for Volunteers

Is ISDC® 2018 accepting volunteers?

Yes, of course! We would be happy to have you join us. Please fill out the volunteer form and you will be contacted by our Volunteer Coordinator.